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Home Health Care (Choosing Services)

You will want to learn about the services and reputations of several providers.

The following includes a check list to evaluate providers of home health services. You will want to learn about the services and reputations of several providers. Speaking with individuals who have been involved with a provider's history will help you to choose which provider will meet the needs of your loved one.

    • How long has the provider been serving the community?
    • Is the agency certified? (Specific federal government standards are established and are monitored by the Colorado Department of Public Health and Environment's Health Facilities Division.)
    • What is the provider's philosophy of service? Will they provide you with information describing their services, fees, eligibility requirements, and funding sources?
    • Has the provider cared for people with needs similar to yours?
    • What procedures are in place to handle emergencies? Can you reach staff members twenty-four hours per day?
    • Can the provider assign consistent caregivers to enhance knowledge and rapport with your loved one?
    • Does the provider develop a plan of care that specifies what services will be provided and by whom? Does the provider include the patient and family members in the development of the plan of care?
    • Are those providing services licensed to do so? How long have these licensed staff members been involved in this type of caregiving?
    • Are supervisors assigned to oversee direct care staff? How often do they make visits to ensure the quality of care being provided?
    • Does this provider have a contract with your insurance company to provide services, be it Medicare or an HMO, etc?
    • Are references and criminal background checks completed before employees are hired?
    • Will this provider supply references from others who are familiar with their services?


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Kathy Gallos
Guardian Medical Monitoring
18000 West Eight Mile Road
Southfield, Michigan 48075

Medical Equipment/Monitoring Devices

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